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Speeding Up Uk Pet Insurance Claims
By Angela Eyre
Make sure you have plenty of claim forms
If you need to make a claim it is great to have a form ready to send off. This way you don't have to wait for the company to send one out. Ask for more than one form if you can.
Read and fill it out carefully
If you don't fill the form in correctly this can lead to delays, or even worse the pet company may reject you. Why not call them first and they will help you fill it out. They should be happy to talk you through parts that may be confusing.
Who does the company need to pay?
This might be you, or the veterinary company. Getting this wrong can lead to long delays waiting for the veterinary company to pay you. If you have already been waiting for a long period, you will not be wanting to wait even longer whilst they sort out the mistake.
Check up with the veterinary practice and your company
It can be
a very good idea to call both your company, and if necessary you veterinary practice. This way if there is a delay in the process you can get it resolved. Find out how long everything should take, so you aren't waiting any longer than this. Don't be afraid to chase them up regularly. Remember the name of who you were talking to so you can speak to them again and get call reference numbers where possible.
What to do if you have problems with your claim?
Chase up everyone involved, remembering who you spoke to. Find out if the veterinary practice filled in and passed on the form. You can use this information to help in dealing with the company to inform them when they should have received the form.
Our advice overall is to be careful with your application, and to not be afraid to be active once you have submitted the form. If necessary you will have to chase all parties involved until the claim is complete.
For more advice and tips on Pet Insurance, visit Pet Insurance Reviews. Our site is user friendly and there to give advice and help people decide for themselves which pet insurance company to use. |
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A financing scheme characterized by risk sharing in which regular payments of premiums are made by or on behalf of members (the insured). The insurer pays the cost or a set portion of the cost for covered health services.
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